Spotlights
Community Development Director, Nonprofit Executive Director, Program Director, Community Engagement Manager, Social Impact Director, Community Relations Director, Operations Director (in a nonprofit or community organization), Community Services Director, Executive Director (in a community-based organization or nonprofit), Community Programs Manager
Every community has issues that local businesses or even local government agencies can’t effectively address. That’s when residents may come together to form community organizations, whose purpose is to tackle problems and improve the quality of life for those affected.
Such organizations can range from nonprofits and neighborhood associations to small advocacy groups and clubs. Many start as grassroots movements driven by members who share common goals and interests.
As community organizations grow, they typically need to appoint directors to manage and oversee operations with a focus on strategy, development, and resource allocation. These Community Organization Directors are crucial to ensuring organizational effectiveness and community impact. Unlike outreach-specific roles, they’re more involved with internal management, including staffing, finance, and long-term planning.
- Enhancing the efficiency and impact of community organizations
- Leading transformative community projects and services
- Building sustainable organizational models that foster community development
- Driving strategic partnerships and collaborations
Working Schedule
Community Organization Directors work full-time with a possibility of overtime, including potentially nights, weekends, and holidays. Travel may be necessary.
Typical Duties
- Work with staff and partners to assess community needs, identify gaps in services, and establish goals and timetables
- Strategically plan community programs and initiatives aimed at achieving established goals
- Oversee program implementation. Assign teams to work on projects
- Solicit feedback, assess program effectiveness, and propose adjustments as needed
- Manage or oversee organizational budgets, finances, and resources
- Recruit, train, and lead volunteers and staff members
- Serve as the public face of the organization’s leadership team
- Maintain strong public relations with residents, local businesses, government agencies, and stakeholders
- Network with other organizations and participate in community coalitions
- Meet with leaders to advocate for causes and discuss issues, outcomes, and goals
- Host or set up community events and educational activities related to the organization’s mission
Additional Responsibilities
- Report to board members and stakeholders about program outcomes and strategic direction
- Advise initiatives and educational programs on social media
- Launch fundraising activities and allocate funds to projects
Soft Skills
- Adaptability
- Analytical
- Attention to detail
- Cultural awareness
- Empathy
- Independent
- Integrity
- Leadership
- Management
- Motivation
- Organization
- Patience
- Problem-solving
- Service-oriented
- Social perceptiveness
- Strategic thinking
- Strong communication and interpersonal skills
Technical Skills
- Budgeting
- Community development knowledge
- Digital Marketing
- Event planning
- Program development and evaluation
- Program impact analysis
- Project management
- Public speaking
- Resource management
- Social media management
- Stakeholder engagement
- Community centers
- Educational institutions
- Environmental groups
- Foundations and grant-making organizations
- Healthcare facilities
- Non-profits
- Religious organizations
- Social service agencies
Community Organization Directors must know and address the specific needs of the communities they serve. Building trust is essential for effective collaboration and successful outcomes, so they have to be empathetic and adaptable. They often balance multiple projects as they engage with diverse local groups that may have different priorities.
As leaders, they’re responsible for ensuring their organizations run efficiently. They motivate staff, focus teams on mission goals, and manage both administrative duties and strategic planning. The role is rewarding but requires perseverance and deep commitment to their respective causes.
Directors often work long hours with limited resources – but when successful, they get to see the positive changes their work makes in communities!
There’s a heightened focus on diversity, equity, and inclusion within community organizations. Directors are spearheading efforts to engage underrepresented groups, ensuring services are accessible and equitable. This involves addressing cultural, linguistic, and socioeconomic barriers through targeted programs and policies, fostering trust and a sense of belonging within the community.
Digital platforms are transforming how organizations interact with the communities they serve and Community Organization Directors must lead this change. They ensure their teams know how to use modern tools for things like outreach, hosting virtual events, and online awareness campaigns to engage locals and build connections.
Collaborations between nonprofits, businesses, government agencies, and educational institutions are increasing, allowing partners to pool resources to address complex issues like healthcare and economic development. Directors facilitate these partnerships, coordinate collaborative efforts, and advocate for community needs in broader policy discussions.
Community Organization Directors often have a background in social activities from a young age. In their younger days, they might have led student clubs, volunteered locally, or been active in local groups. Early involvement in these areas likely nurtured their skills in leadership, communication, and organization, paving the way for their future careers!
- Most workers start in entry-level roles, then work their way up after gaining 4-6 years of work experience in community outreach, public relations, or the nonprofit sector
- Internships are a good way to get your foot in the door!
- Community Organization Director roles generally require a bachelor’s degree in public administration, business management, social work, or community development
- Other majors may include political science, English, and psychology, as long as there is sufficient coursework related to management, administration, social work, community causes, etc.
- Note, some positions require a related master’s degree!
- Significant experience in management, especially within nonprofit or community-focused organizations, is often essential
- Education and training may rely on the specific mission of the employing organization. For example, programs related to education may require workers with experience in K-12 education, post-secondary education, adult education, vocational training, or special education
- In addition to work experience, companies may provide On-the-Job training to new directors
- Depending on the employer’s mission, helpful certifications or other credentials might include:
- CFRE International Certified Fund Raising Executive
- Grant Writer certification
- ICPM’s Certified Manager Certification
- International Association for Public Participation’s Certified Public Participation Professional
- National Association for Family, School, and Community Engagement’s NEA Family Engagement Micro-Credential
- National Board of Public Health Examiners’ Certified in Public Health credential
- Nonprofit Leadership Alliance’s Certified Nonprofit Professional
- PRSA’s Accreditation in Public Relations
- Director jobs can also require a valid driver’s license and a background check
- Look for accredited programs that offer majors in public administration, business management, social work, or community development
- Seek programs with internship opportunities related to community involvement
- Compare tuition and fees costs, noting in-state vs. out-of-state costs
- Review scholarship and financial aid options
- Check out graduation and job placement statistics for alumni
- In high school, focus on subjects like sociology, psychology, and social studies to understand community dynamics and human behavior
- Enroll in courses such as English, writing, speech, debate, and foreign languages to enhance your ability to communicate effectively
- Engage in school activities that provide experience with project management, event planning, budgeting, teamwork, conflict resolution, and diversity
- Volunteer for community service activities, join social issue-focused clubs, and seek internships with community organizations. Get hands-on experience early on!
- Study the issues and needs within your community and learn about the organizations working to address them
- Contact outreach workers and community organizers for informational interviews to gain a comprehensive view of the challenges they face and the strategies they use
- Read trade publications and articles to stay updated on best practices and new developments
- Learn about grant writing and funding opportunities
- Keep up with global news, international trade laws, regulations, and ethical considerations
- Respectfully participate in online forums and discussion groups related to community organization
- Keep track of your work, experiences, and academics for your resume and college applications
- Make a portfolio of your projects, leadership experiences, and achievements
- In college, pursue a relevant major and develop your communication skills through advanced courses and practical experiences in writing, public speaking, and media relations
- Apply for internships, part-time jobs, or volunteer positions with community organizations
- Build your network by joining student organizations and participating in community events
- Participate in research projects about community issues, social policies, and outreach strategies
- Tap into your professional network to ask for tips about job openings
- Look for internships and entry-level roles such as outreach coordinator, campaign assistant, program assistant, advocacy associate, or volunteer coordinator to get your foot in the door
- Develop a robust LinkedIn profile highlighting your skills and community involvement
- Scan job portals like Indeed.com, Glassdoor, ZipRecruiter, Idealist, and other sites
- Tailor your resume to emphasize skills in leadership, project management, volunteerism, cultural experience, and community engagement
- Review job ads and look for keywords to list on your resume, such as:
- Community Engagement
- Community Organizing
- Cultural Competency
- Diversity And Inclusion Initiatives
- Donor Relations
- Event Planning
- Fundraising
- Impact Assessment
- Nonprofit Leadership
- Partnership Development
- Program Development
- Public Policy Analysis
- Public Relations
- Resource Allocation
- Social Media Marketing
- Stakeholder Collaboration
- Strategic Planning
- Volunteer Management
- Attend job fairs (and take copies of your resume)
- Ask previous professors and supervisors to write recommendation letters or request their consent (in advance) to list them as references
- Do your research on potential employers. Learn about their services and missions before applying
- During interviews, demonstrate a keen awareness of trends in the industry
- Review resume templates for Community Organization Directors and check out sample interview questions such as:
- “How do you identify the needs of the community and develop programs to address them?”
- “What strategies have you used for successful fundraising?”
- “Where do you see this organization in the next five years, and how would you contribute to achieving that vision?”
- Conduct mock interviews with friends or your school’s career center to practice your responses
- Dress professionally for job interviews
- As a director, you’ll already be at the top of that particular career ladder. However, depending on the size of the organization, you could apply for positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), or department Vice President
- Let your supervisor or board know you’re interested in advancement. Pursue a higher-level degree or advanced certifications that benefit the mission
- Implement successful programs that meet organizational goals and community needs
- Listen to feedback, take notes, and implement positive changes, as needed
- Find tangible solutions to complex problems
- Lead major projects and initiatives that will have real impacts on the community
- Become a subject matter expert on whatever your organization’s cause is
- Keep up with local trends and challenges by reading the news, talking to peers, and soliciting ideas
- Treat everyone with respect, dignity, empathy, and patience
- Stay on top of technological trends and strategies
- Get more involved with professional organizations like the Community Opportunity Alliance
- Stay current on regulatory changes to ensure your organization is always compliant.
Websites
- American Red Cross
- AmeriCorps
- CFRE International
- Community Opportunity Alliance (formerly the National Alliance of Community Economic Development Association)
- Council for Certification in Volunteer Administration
- Council on Social Work Education
- Federal Emergency Management Agency
- Global Alliance of Public Relations and Communication Management Goodwill
- Habitat for Humanity
- Institute of Certified Professional Managers
- International Association for Public Participation
- International Live Events Association
- Join It
- Kiwanis International
- Medicaid and Medicare
- National Association for Family, School, and Community Engagement
- National Association of Social Workers
- National Board of Public Health Examiners
- National Council of Nonprofits
- Network for Social Work Management
- Nonprofit Leadership Alliance
- Outreach
- Peace Corps
- Public Relations Society of America
- Rotary International
- Salvation Army
- United States Interagency Council on Homelessness
- VolunteerMatch
Books
- Empowerment Series: Generalist Practice with Organizations and Communities, by Karen K. Kirst-Ashman and Grafton H. Hull, Jr.
- Guide To Community Organizing: How Organizers Help A Community Build A Powerful Organization: Methods Of Community Organization, by Columbus Brinar
- Transformative Leadership for Community Organizations: Heighten Your Impact, by Joan Hernandez and Jessica Kerr
Being a Community Organization Director can be a rewarding role, but there may not be a ton of job openings plus it takes a few years to work your way up. If you’re interested in exploring some related occupations, check out the suggestions below.
- Academic Advisor
- Career Counselor
- Education and Childcare Administrator
- Event Planner
- Healthcare Social Worker
- Human Resources Manager
- Nonprofit Manager
- Public Relations Specialist
- Rehabilitation Counselor
- Social and Human Service Assistant
- Volunteer Coordinator