Certificate of Achievement in Front Office Specialist
Orange Coast College
Costa Mesa, CA
These courses have been recommended by the industry to provide essential preparation for supervising and managing operational areas in a hotel. Courses have been organized to provide an understanding of techniques and knowledge necessary for developing effective leadership and decision-making skills and successful communication among all departments contributing to positive guest experiences. The curriculum was developed with guidance from an advisory council of hospitality professionals who rank skills and knowledge required in the hospitality industry. Upon completion of the program, there are employment opportunities with competitive salaries.
Program Outcome
✓ The outcome of the certificate of achievement is to prepare students for employment within the front office and operational support areas of a hotel.