Certificate of Achievement in Medical Office Administration
Monterey Peninsula College
Monterey, CA
This program prepares students for administrative careers in a broad variety of health care settings.
Learning Outcomes:
Upon successful completion of the program, students will be able to:
๐ธ Perform within the ethical and legal parameters of an administrative medical office professional.
๐ธ Locate, use and refer to credible professional and technical resources as needed in day-to-day office business.
๐ธ Apply observation, adaptability, critical thinking and problem-solving techniques to continuously improve patient interactions, administrative operations and staff relations in the medical office.
๐ธ Succinctly and accurately communicate and follow through with patients and members of the healthcare team using various modalities, including up-to-date computer technology.
๐ธ Implement efficient time-management techniques to ensure smooth patient flow in a medical office.