The General Business certificate provides an overview of the various disciplines in business such as management, marketing, accounting and finance. It is intended to meet the needs of students who wish to develop, retrain or upgrade skills.

Student Learning Outcomes
✔  Identify the functions of management and apply them in business situations.
✔  Analyze written communication.
✔  Evaluate and apply the basic concepts of marketing in both for-profit and non-profit organization.
✔  Develop leadership skills and abilities that are effective in managing a multicultural workforce.
✔  Apply commonly used computer application programs to create relevant business documents.
✔  Apply business mathematics in order to analyze data and solve business problems.
✔  Explain small business practices such as record-keeping, financing, marketing, and creating a business plan.
✔  Compose effective business documents.

This certificate is designed for existing and potential entrepreneurs. It provides an organized course of study that enables students to develop entrepreneurial skills, recognize opportunities, and learn the basics of starting and managing a small business.

Student Learning Outcomes
✔  create a business plan that covers all facets of operating a business.
✔  organize and manage the different business functions necessary for ongoing operations.
✔  appraise and evaluate business opportunities.

This certificate provides the knowledge and skills needed to resolve cross-cultural conflict with both internal and external customers. It combines a theoretical understanding of conflict with the practical application of handling conflict within the context of a diverse environment.

Student Learning Outcomes
✔  adapt communication behaviors based on cultural values and communication styles.
✔  analyze negotiation processes, strategies, and techniques.
✔  develop tactics for effective conflict management and resolution.

This certificate provides an overview of the specific computer related skills needed to run a small business. The focus is on word processing, electronic spreadsheets, desktop publishing, web page creation, computerized accounting, and an overview of small business/entrepreneurship.

Student Learning Outcomes
✔  assess the ways to start a business and which form of business organization should be used
✔  explain the importance of a business plan, a financial plan, and a marketing plan
✔  apply principles of management and marketing relevant to the small business
✔  plan and execute strategies for working with multiple documents, templates, and macros, and apply techniques for using and editing pre-designed styles
✔  plan, construct, test, and evaluate worksheets that are efficient, accurate, and professional using a spreadsheet application
✔  create commonly used printed marketing documents using desktop publishing software
✔  evaluate web page content needs and design a web page
✔  generate and interpret various reports and financial statements in appropriate bookkeeping software

This certificate prepares students for entry-level office, computer, and administrative support positions in a variety of industries.
Students who successfully complete this certificate are prepared for entry-level positions in office, computer, and administrative support positions in a variety of industries.

Student Learning Outcomes
✔  demonstrate proficiency in business technology applications.
✔  demonstrate proficiency in business administration skills.
✔  demonstrate proficiency in business communication skills.
✔  apply customer service skills in a business environment and provide a positive customer service experience.

This certificate provides the theory and skills necessary for entry into the biotechnology field, which uses cellular and molecular biology processes for industry or research. Course work includes practical laboratory skills with emphasis on good laboratory practice, quality control, and regulatory issues in the biotechnology workplace. This certificate is suitable for preparing the student for the biotechnology workplace at the support personnel level.
This certificate prepares the student for entry-level work in the bioscience industry in the areas of research and development, production, clinical testing, and diagnostic work. Potential employers include biotechnology and pharmaceutical companies, as well as laboratories in hospitals, government, and universities.

Student Learning Outcomes
✔  apply biological and chemical concepts to biotechnology research and its practical applications.
✔  demonstrate biotechnology laboratory procedures involving protein and DNA techniques, cell culture methods, and solution preparation.
✔  design and interpret experiments involving biotechnology laboratory procedures.
✔  evaluate biotechnology laboratory practices in the context of good laboratory practice, quality control, and regulatory issues.
✔  assess the impact of biotechnology on social and ethical issues.

This certificate prepares students for employment in the automotive industry, specializing in suspension and steering.
The automotive suspension and steering industry is growing and in need of technicians.

Student Learning Outcomes
✔  analyze, describe, and avoid unsafe working conditions and unsafe acts, as well as observe safety regulations in an auto repair facility.
✔  identify the various components used on automotive steering and suspension systems and describe the function of each.
✔  perform geometric centerline and thrustline alignments.
✔  disassemble, inspect, clean, and reassemble all components of the steering and suspension systems in accordance with service manual procedures.
✔  determine the need for and perform four-wheel alignments.
✔  diagnose any malfunction of the steering suspension components used on automobiles.

This certificate prepares students for employment in the automotive industry, specializing in brakes.
The automotive brakes industry is growing and in need of technicians.

Student Learning Outcomes
✔  describe shop orientation and safety issues.
✔  discuss the basics of vehicle service including oil, lubrication, inspection, and replacement of fluids.
✔  demonstrate proper handling, use, and disposal of hazardous materials in the automotive shop environment, combined with a safety test.
✔  practice safety precautions and procedures when inspecting and repairing braking systems.
✔  analyze the various brake components used on automobiles and describe the functions of each.
✔  evaluate and diagnose brake components/system malfunctions.
✔  reassemble and adjust all components of the brake system following service manual procedures.
✔  arrange, clean, inspect, and measure all components of brake systems following established service manual procedures.

The Undercar Service certificate provides entry-level training in performing repairs to automotive suspension, brake, and exhaust systems.
This certificate provides students with knowledge for entry-level careers in the automotive suspension, brake, and exhaust repair facilities.

Student Learning Outcomes
✔  develop a resume and cover letter to plan for future career opportunities.
✔  perform run-out and parallelism evaluations on brake rotors and machine to manufacturer's specifications.
✔  measure and analyze suspension angles of a modern automobile and make adjustments necessary to bring the angle within manufacturer's specifications.
✔  identify modern exhaust system components and demonstrate how they relate to California emission control laws.
✔  research and synthesize brake, suspension, and exhaust system information on electronic service manuals to provide information on repairs to meet industry standards.

This certificate program prepares the student for an entry-level position in the automotive industry. This program includes Automotive Service Excellence (ASE) certification in A-2 automatic transmission and A-3 manual drive-train.
Entry-level positions in automatic transmission, clutch, and drive-train repair.

Student Learning Outcomes
✔  analyze an automotive transmission, applying elements of drive-train theory.
✔  investigate an automotive electrical malfunction by locating, testing and identifying the failure in order to make the necessary repairs.
✔  research automotive data sources in order to identify the correct repair procedure, and locate safety campaigns and bulletins.
✔  describe the operation of drive-train components in order to report and justify a recommended repair procedure.
✔  apply gear theory to drive-train malfunction.
✔  evaluate and recognize the drive-train malfunction.