The Certificate of Achievement in Mandarin is designed to open employment opportunities for local students because of the large number of Bay Area companies conducting business and trade with China, Taiwan, Singapore and other Asian countries where Mandarin is widely used. The electronics industry in particular seeks to employ people who know Mandarin. For students planning to continue their undergraduate or graduate education in business, electronics, or law, this certificate will complement their studies. From a cultural standpoint, Mandarin study is valuable in California, with its rich diversity of cultural traditions represented by many Mandarin-speaking immigrants. Many Mandarin courses can also satisfy GE requirements for an associate degree and transfer GE requirements.

Program Learning Outcomes

Upon completion, students will be able to:

- Demonstrate a working command of essential vocabulary, recognize and reproduce between 600-800 Chinese characters, use proper language structures when providing or requesting information orally and in writing, and use the appropriate level of respect and language style in varying situations

- Demonstrate a solid understanding of the social protocols and contributions of Mandarin-speaking cultures by analyzing and comparing them to other cultures

In the Certificate of Achievement in Management, students learn the fundamentals of general business administration, management, human resources and leadership, among other areas of study. Students develop practical knowledge and skills for formal management roles or other positions of influence. Successful students will also be prepared for higher-level job responsibilities and be able to communicate more effectively. De Anza College’s Management program is built on the ladder concept, whereby students can complete a Certificate of Achievement on their way to the A.A. degree.

Program Learning Outcomes

Upon completion, students will be able to:

- Identify management issues and apply solutions and leadership styles

The Certificate of Achievement-Advanced and A.A. degree are interdisciplinary programs that provide both focused study of one or more ethnic groups and coursework that examines the social constructs and dynamics that govern our interactions with others. Students pursuing the Certificate of AchievementAdvanced or A.A. in Intercultural Studies gain the knowledge and skills necessary for increasing their cultural sensitivity, cultural competence and social equity. These programs enable them to work with confidence and increased effectiveness in a wide variety of international and multicultural settings.

Program Learning Outcomes

Upon completion, students will be able to:

- Critically analyze social and political phenomena based on social constructs of race, class, ethnicity, gender, sexuality and identity to express cultural competence in local and global contexts

- Articulate the values, experiences and contributions of historically marginalized populations

- Demonstrate ability to interact in the workplace, community and other social contexts with sensitivity to individual and group-dynamic issues arising from political, economic and cultural experiences and positions

The Humanities Program educates students in the ways of thinking and acting from a global and interdisciplinary perspective by fostering engagement with the diverse, dynamic and interconnected products of human thought and creativity. The study of Humanities allows students to develop a foundational understanding of personal and community values, cultural views, religious beliefs and aesthetic practices and theories and how these shape the way we view the world and ourselves.

The Certificate of Achievement in Humanities demonstrates the student’s solid background in the critical and empathetic thinking skills that mark the deliberate thought processes and formation of complex questions without definitive answers that are the hallmark of the Humanities. This certificate allows students to acquire lifelong practices that foster true knowledge as distinct from an aggregate of information and facts. These skills and competencies are applicable across disciplines and will enrich a wide variety of majors and professional careers.

Program Learning Outcomes

Upon completion, students will be able to:

- Synthesize critical, empathetic, creative, cooperative and independent thinking skills

- Demonstrate the ability, both orally and in writing, to analyze meaning within various modes of cultural production in relation to their political, economic, social and religious context

- Formulate knowledge of the deep connections between and within the complexities of diverse historical periods and cultural traditions as a framework for a dynamic understanding of the contemporary world

- Develop the practice of thinking through moral and ethical problems and examining one’s own assumptions

- Deepen sources of wisdom through a complex understanding of how others have dealt with failures, successes, adversities and triumphs

- Cultivate the capacity for personal, as well as social change

The Health Technologies Department developed the Medical Assisting Certificate of Achievement-Advanced and A.S. degree to train students in the fundamental clinical skills of reading vital signs, assisting with minor surgery, performing routine lab procedures, administering medication and the administrative skills of medical coding and medical records management. Students also participate in administrative skills externships in local clinical sites as part of the program.

Program Learning Outcomes

Upon completion, students will be able to:

- Be prepared to pass the State Medical Assisting Certification Examination

The Health Technologies Department developed this Certificate of Achievement to train students in the clinical skills of performing venipunctures, setting up lab tests and processing specimens for testing in clinical labs. Students also participate in administrative skills externships in local clinical sites as part of the program. The Phlebotomy Technician I program has been approved by the California Department of Public HealthLaboratory Field Services.

Program Learning Outcomes

Upon completion, students will be able to:

- Be prepared to pass the National Phlebotomy Certification Examination

The Health Technologies Department developed this Certificate of Achievement to train students in the administrative skills of transcribing medical dictation that details a patient’s health care during an illness or after an injury and editing phrase recognition transcription. Students also participate in administrative skills externships in local clinical sites as part of the program.

Program Learning Outcomes

Upon completion, students will be able to:

- Be eligible to be employed in a medical facility, hospital, clinic, doctor’s office or research center

The Health Technologies Department developed this Certificate of Achievement-Advanced to train students in the administrative skills of medical transcription, billing, insurance and coding and medical records management. Students also participate in administrative skills externships in local clinical sites as part of the program.

Program Learning Outcomes

Upon completion, students will be able to:

- Be eligible to be employed in a medical facility, hospital, clinic, doctor’s office or research center

The Health Technologies Department developed this Certificate of Achievement to train students in the administrative skills of answering phones, providing customer service, managing medical records and keyboarding. Students also participate in administrative skills externships in local clinical sites as part of the program.

Program Learning Outcomes

Upon completion, students will be able to:

- Be eligible to be employed in a medical facility, hospital, clinic or doctor’s office

The Health Technologies Department developed this Certificate of Achievement to train students in the administrative skills of appointment scheduling, billing, insurance and coding and medical records management. Students also participate in administrative skills externships in local clinical sites as part of the program.

Program Learning Outcomes

Upon completion, students will be able to:

- Be eligible to be employed in a medical facility, hospital, clinic or doctor’s office