The curriculum prepares students for business positions such as administrative assistant, secretary, executive assistant, and office assistant. Employees in these types of positions perform a variety of administrative tasks including document processing, using computer applications such as presentation graphics and spreadsheets, scheduling appointments, researching and organizing information, and arranging meetings and travel.

Upon successful completion of this certificate, students will be prepared to take the Microsoft Office Specialist (MOS) certification exams in Word, Outlook, and Excel.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Develop work habits to function as a team member with people of diverse experiences and backgrounds in a workplace environment.

- Apply standard business English to oral and written communications in support of a business office, including the production and design of complex electronic and paper-based correspondence and documents.

- Determine appropriate information technology tools to access, manage, integrate, and create information.

- Formulate solutions to business problems by using the Internet, current and emerging computer applications, records management, and standard business procedures.

- Demonstrate self-management and self-awareness in terms of workplace responsibility and productivity.

- Demonstrate the ability to competently use a wide variety of office systems, including computers, web-based workspaces, and video conferencing.

The curriculum prepares students for business positions such as administrative assistant, secretary, executive assistant, and office assistant. Employees in these types of positions perform a variety of administrative tasks including document processing, using computer applications such as presentation graphics and spreadsheets, scheduling appointments, researching and organizing information, and arranging meetings and travel.

Upon successful completion of this certificate, students will be prepared to take the Microsoft Office Specialist (MOS) certification exams in Word, Outlook, and Excel.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Develop work habits to function as a team member with people of diverse experiences and backgrounds in a workplace environment.

- Apply standard business English to oral and written communications in support of a business office, including the production and design of complex electronic and paper-based correspondence and documents.

- Determine appropriate information technology tools to access, manage, integrate, and create information.

- Formulate solutions to business problems by using the Internet, current and emerging computer applications, records management, and standard business procedures.

- Demonstrate self-management and self-awareness in terms of workplace responsibility and productivity.

- Demonstrate the ability to competently use a wide variety of office systems, including computers, web-based workspaces, and video conferencing.

This curriculum focuses on the mindset of an entrepreneur and valuable traits that lead to the successful launch and running of a business. This Certificate program will expose students to a process that strengthens their innovative and creative capacities, and that enables them to apply these attributes to whatever they pursue: starting a business or nonprofit or standing out as an entrepreneurial employee inside a company.

Instruction includes all aspects of critical thinking, creative thinking, problem-solving, innovation, empowerment, personal finance, general business, marketing, and management.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Discuss the major influences on businesses and on starting and building businesses, including governmental, financial, human resource, law, global, technology, and other considerations.

- Describe entrepreneurial risks, problems, and opportunities.

- Describe the proposed market segment and value that’s being created.

- Evaluate personal budget for reaching financial goals. - Demonstrate entrepreneurial attitudes, behaviors, and skills.

The curriculum prepares students to work with diverse groups of customers, responding to them with courtesy and tact. Emphasis on customer skills, effective oral and written communication, interpersonal skills, workplace attitude and conduct, stress and time management, conflict resolution, business etiquette, and problem-solving.

An Occupational Skills Certificate is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Write effective Business letters and memos. Give clear concise oral presentations.

- Identify the customer service factors involved in obtaining customer goodwill, enhancing the company image and communicating with customers.

- Demonstrate knowledge of the elements necessary in establishing a successful customer service program.

The curriculum prepares students for marketing careers in the retail industry in market research, promotion, advertising, distribution, and pricing. The curriculum was developed in cooperation with the Western Association of Food Chains (WAFC) and is a nationally-recognized certificate.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Analyze the customer service factors involved in obtaining customer goodwill, enhancing the company image, and communicating with customers.

- Write effective business correspondence, and give clear, concise oral presentations.

- Achieve confidence working with whole numbers, fractions, and percentages and applying them to common business problems such as markup, markdown, simple and compound interest, payroll, discounts, etc.

- Identify the five mental stages of a sale.

- Write a features-and-benefits analysis of a product.

The curriculum prepares students for marketing careers in the retail industry in market research, promotion, advertising, distribution, and pricing. The curriculum was developed in cooperation with the Western Association of Food Chains (WAFC) and is a nationally-recognized certificate.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Analyze the customer service factors involved in obtaining customer goodwill, enhancing the company image, and communicating with customers.

- Write effective business correspondence, and give clear, concise oral presentations.

- Achieve confidence working with whole numbers, fractions, and percentages and applying them to common business problems such as markup, markdown, simple and compound interest, payroll, discounts, etc.

- Identify the five mental stages of a sale.

- Write a features-and-benefits analysis of a product.

The Marketing Management program provides students with core skills for employment in sales, marketing management, marketing research, promotions, and customer service. Students will complete course work that emphasizes customer segmentation, marketing plans, marketing research, consumer behavior, social media marketing, and marketing communication. This program is designed for entry-level career paths in Marketing Management, Advertising and Promotions, Marketing Analysts, Market Researcher, Social Media Coordinator, and Sales.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Develop a marketing plan tailored for a specific target market.

- Analyze an organization’s strengths, weaknesses, opportunities and threats from a marketing perspective.

- Explain the environmental factors which influence consumer and organizational decision making.

- Identify the ethical challenges that companies face in marketing a brand.

The Marketing Management program provides students with core skills for employment in sales, marketing management, marketing research, promotions, and customer service. Students will complete course work that emphasizes customer segmentation, marketing plans, marketing research, consumer behavior, social media marketing, and marketing communication. This program is designed for entry-level career paths in Marketing Management, Advertising and Promotions, Marketing Analysts, Market Researcher, Social Media Coordinator, and Sales.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Develop a marketing plan tailored for a specific target market.

- Analyze an organization’s strengths, weaknesses, opportunities and threats from a marketing perspective.

- Explain the environmental factors which influence consumer and organizational decision making.

- Identify the ethical challenges that companies face in marketing a brand.

The curriculum prepares students to seek employment as managers or supervisors in medium or large corporations, emphasizing leadership skills. The business supervisor coordinates the operation, production, distribution and sales divisions within an organization by planning, organizing, directing, controlling resources and executing administrative policies through support personnel.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Compare and contrast international and domestic business.

- Write effective business correspondence, and give clear, concise oral presentations.

- Research and analyze management and leadership issues and provide solutions.

- Demonstrate the ability to work cooperatively with others.

The curriculum prepares students to seek employment as managers or supervisors in medium or large corporations, emphasizing leadership skills. The business supervisor coordinates the operation, production, distribution and sales divisions within an organization by planning, organizing, directing, controlling resources and executing administrative policies through support personnel.

A Certificate of Achievement is awarded upon completion of all required courses with a grade of C or better.

Program Outcomes

- Compare and contrast international and domestic business.

- Write effective business correspondence, and give clear, concise oral presentations.

- Research and analyze management and leadership issues and provide solutions.

- Demonstrate the ability to work cooperatively with others.